K-Kore “Kore” Policies


  • Every possible effort is made to deliver classes on time as advertised, however the schedule is subject to change or cancellation without notice.
  • All classes must be prepaid, all sales are final and classes are non-refundable
  • Class prices may increase from time to time to reflect increases in costs
  • K-Kore does not assume responsibility for any lost or stolen property. Please report any missing items to a K-Kore staff member.
  • Prior to participating in your first class you will be required to sign an online waiver through the MindBody site
  • Grip socks are mandatory to ensure a safe workout and clean machines. These are available for purchase at the studio.


  • If a class you want is fully booked please sign up for the waiting list.
  • Due to our 12 hour cancellation policy there is movement in the classes.
  • If a class is full and you would like to be added to the wait list, click on Sign Up and a new window will pop up asking if you want to be added to the wait list. Click “ok” if you do.
  • You can see your wait list schedule on your schedule tab, by clicking on the wait list link on the top right of your schedule page (if you have at least 1 waitlist).
  • You can also cancel your waitlist class from this screen.
  • If a spot opens up more than 12 hours before the scheduled start of class, the wait list system will automatically add you to this class and notify you by email of your confirmed spot. Please ensure you have notifications switched on in your Mindbody settings should you wish to receive these notifications.
  • If a spot opens up less than 12 hours prior to the class start time, we may contact you via SMS/phone to see if you can make class but obviously this is not an automatic confirmation of a class spot.


  • Cancellations/Rescheduling classes need to be made more than 12 hours prior to your class beginning (morning or evenings).
  • We understand sometimes unforeseeable circumstances can arise, but we have to be strict, fair and consistent with all clients therefore NO exceptions will be made.
  • If you cancel within the 12 hour window you will lose your class credit. If you are on an unlimited membership (this includes our New Client Offer) a LATE CANCEL fee of $15 will apply. A no show fee of $15 will apply for all clients. Late cancel and no show fees will be charged to the card on file (a valid credit card must be kept on file at all times).
  • Private and Group sessions have a 24 hour cancellation policy


  • We get it, that’s life! If you are signed up to a class and are running late, you can still join in UNLESS you are a new student.
  • We require all new students to have a proper introduction to the Megaformer and in that case suggest arriving 10 minutes before your first class.


  • Our New Client Offer (2 weeks unlimited classes) is only available to brand new clients of K- Kore.
  • You can only purchase the New Client Offer once.
  • The New Client Offer is non-refundable nor transferable and will activate from the date of your first class booking.
  • All single class passes activate on the date of purchase and expires 7 days after. 5 class packs validate on date of purchase and expire in 3 months. 10 & 20 class packs validate on date of purchase and expire in 12 months.


Please refer to our Terms and Conditions for further details.